Help: User Statistics

You can gain access to Periodicals Index Online user statistics for your institution from the Information Resources area (follow links for Information Resources > Information for Librarians > Usage statistics). Note that you will need your username and password to access the Usage Statistics area. If you do not know the correct login information please contact our Technical Support Department at support@proquest.co.uk.

All statistics are logged according to the following criteria in accordance with ICOLC guidelines:

• Time of day: All statistics are broken down by date and then into four time segments. Current statistics are recorded on a daily basis; archived statistics represent a month of usage divided up by time of day.
• Sessions: A usage session begins when a new user starts to use the Periodicals Index Online interface, and ends when the browser they are using is closed or the user ends the current session by clicking on the 'End Session' link in the footer of the product. It is possible for a single 'session' to represent the usage of several separate users.
• Searches: A search is intended to represent a unique inquiry from a user. A search is recorded each time a search form is submitted to the Periodicals Index Online server - as such, this figure will also include refined searches, and searches resubmitted from the Search History facility. Usage of the Browse facility does not constitute a search.
• Hits: The number of hits returned by user searches. A very broad search could return thousands of hits; while a very narrow, directed search could return as few as one.
• Searches returning no hits: Searches may be unsuccessful for a number of reasons. It may be that the user may have misunderstood the nature or contents of Periodicals Index Online or may not have executed their search correctly. Alternatively it may be that the Periodicals Index Online database does not contain what a user is looking for.
• Journal record pages: Journal record pages show bibliographic details for that journal together with a list of issues. This number records each time a journal record page has been viewed.
• Full records accessed: This figure is the number of different Full text articles viewed, including PDF downloads.
• Full texts accessed: this is the number of individual Full text pages downloaded, including all those in PDF downloads.
• Users denied access: Users are denied access to Periodicals Index Online when your institution's allocated number of concurrent users has been reached.

Periodicals Index Online Web Statistics are divided into the following four formats:

• User friendly
• For spreadsheet import
• Display directly in Microsoft Excel (Excel must be installed on your computer)
• Printer-friendly version (contains minimal formatting for ease of printing)